Privacy Policy

Effective date: November 2, 2026

Pesaflux Bundles ("we", "us") lets you buy data, SMS and minutes bundles and pay with M-Pesa. This policy explains what information the Pesaflux Bundles app and website collect, why, and what you can do about it. Pesaflux Bundles is an independent reseller and is not owned by or affiliated with Safaricom PLC.

What we collect

Information	Why we need it
The M-Pesa phone number you enter (and the receiving number when you buy for someone else)	To send the M-Pesa payment prompt and deliver the bundle to the right number.
Purchase details: the bundle, amount, date, payment status and M-Pesa receipt number	To confirm payments, deliver bundles, handle support requests and keep records required by law.
A push notification token (a random ID from Google Firebase for your installed app)	To tell you when your payment goes through and, occasionally, about new offers. It does not identify you personally.

We do not collect your name, email, location, contacts, photos, files, or your M-Pesa PIN. You always enter your PIN on Safaricom's own M-Pesa prompt, never in our app.

Stored only on your phone

The app keeps a short list of your recent purchases, the last numbers you used, your theme choice and a copy of the bundle price list, so it opens fast and fills in your number for you. This stays on your phone; uninstalling the app, or using "Clear history" in the app, removes it.

How we share information

We do not sell or rent your information, and we do not show ads. Information is only shared with the service providers needed to complete your purchase:

• M-Pesa / Safaricom and our payment partner Pesaflux, to process the payment;
• Google Firebase Cloud Messaging, to deliver notifications;
• authorities, where the law requires it.

Security

All information is sent over encrypted connections (HTTPS) and stored on secured servers that only authorised staff can access.

How long we keep it

Purchase records are kept for as long as needed to provide support and to meet tax and accounting rules (up to 7 years). Notification tokens are deleted automatically when the app is uninstalled or the token stops working.

Your choices and rights

• Notifications: turn them off any time in your phone's Settings > Apps > Pesaflux Bundles > Notifications.
• Access or deletion: you can ask us to show you, correct or delete the information we hold about your phone number by emailing support@pesaflux.co.ke or messaging us on WhatsApp at +254 769 290 734 from that number. We respond within 14 days. Records we must keep by law are kept for the required period and then deleted.

Children

The app is meant for adults who have their own M-Pesa account. We do not knowingly collect information from children.

Changes

We may update this policy. Changes are posted on this page with a new effective date.

Contact us

Pesaflux Bundles
Email: support@pesaflux.co.ke
WhatsApp: +254 769 290 734
Website: https://pesaflux.co.ke